How do I reset my Samsung password?

If you’ve forgotten your Samsung account password, regaining access is a straightforward process. Your Samsung account is essential for using services like Samsung Cloud, Samsung Pass, and Find My Mobile, so keeping your credentials accessible is important. This guide will walk you through the necessary steps to reset your password and secure your account visit signin.samsung.com/key.

Reset Your Password Using a Web Browser

One of the most common methods for resetting your password is through a web browser on any computer or mobile device.

1. Navigate to the official Samsung account password reset page.
2. Enter the email address associated with your Samsung account in the ID field and select the Reset password button.
3. You may be asked to provide the phone number linked to your account to verify your identity.
4. Choose your preferred method for verification, which is typically via email.
5. Check your inbox for an email from Samsung containing a password reset link. If you don’t see it within a few minutes, check your spam or junk folder.
6. Click the link in the email and follow the on-screen instructions to create and confirm your new password.

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Reset Your Password from a Samsung Device

If you have your Samsung phone or tablet with you, you can often initiate the password reset process directly from the device’s settings menu.

1. Open the Settings app on your device and tap on your Samsung account profile, which is usually displayed at the very top.
2. Look for an option like “Forgot password or don’t have an account?” or navigate to the Security and privacy section.
3. Tap on the Forgot password? option.
4. You will be prompted to enter your account ID, which is your email or phone number.
5. Follow the subsequent prompts to verify your identity. This will likely involve receiving a verification code sent to your email or a registered recovery phone number.
6. Once verified, you can enter and confirm your new password to complete the process.

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What If Two-Step Verification Is Enabled?

If you have two-step verification enabled on your account for added security, the reset process includes an extra layer of identity confirmation.

• After entering your email address and clicking “Reset password,” you will need to enter the phone number you registered for two-step verification.
• From there, you will have several options to verify that you own the account. These methods can include :
  • Verifying with a recovery phone number or email address.
  • Answering a pre-set security question.
  • Receiving a verification code on a trusted device.
• Once you successfully complete the chosen verification step, you will be directed to a page where you can set a new password for your account.